I then selected “help someone”, then signed in with my MS account - the session code generates, I gave it to my friend, he types into his computer and the next thing that came on my screen was his computer. I notice that when it started the screens looked a bit different – larger and clearer fonts. I started quickassist via “run” in the start menu Like I have done this is the past 100 times we opened up a “quickassist” session – I was the helper and he was the client. I got a call from a friend that he was having an issue with his backup software on windows 10 - his system like mine (win 10 too) are current with all update. I agree 100% with those comments.Hello - not sure if I missed something here, but it seems that something changed on how quickassist works. The new version also requires admin rights to install.Ī post on Twitter from Kapil Tundwal, the engineering manager for the Quick Assist application, explaining that the change has been made to allow faster security updates have been met with multiple comments criticizing the move: This complicates matters no end as, in most cases, the software is used to help less experienced users who will now have to be taken through the process of downloading and installing this new Store version before any assistance can be given. Microsoft has recently announced that as of 23rd May 2022 the bundled Quick Assist software will no longer work and a newer version will need to be downloaded and installed from the Microsoft Store. Quick Assist has proven to be most useful for helping users overcome issues via remotely accessing their machine for diagnostic and troubleshooting purposes. Quick Assist is a remote access software that has been bundled with both Windows 10 and Windows 11.

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